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You can now send secure electronic messages from your computer or mobile device to your named GP.  This is via the Patient Access website or app. Your named GP will respond to your message within 2 working days. 

We hope that patients will find this a convenient way to access advice and healthcare from the surgery. Please do not use it for urgent medical requests. 

A video demonstrating how to use this service can be seen here.

More details about this and other online patient services can be found in the ONLINE SERVICES section of this website.



Comments & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and he will deal with your concerns appropriately. 

Click here to download a copy of our complaints leaflet.

Health Watch Islington have also a very useful leaflet which can be accessed here.

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