Appointments

 

Our practice operates a Clinician Triage Appointment System, this means that all patient requests for medical help, advice and appointments are triaged by a clinician (a Doctor, Nurse or Pharmacist).

The clinician will then advise you on how best we can help with each request. This may be with an urgent or non-urgent appointment with a clinician either in the practice or over the phone. Sometimes, the best response maybe with an email, SMS text, a prescription, or signposting you to a service outside of the practice.

Book an Appointment

Important

We would like you to consider reading this advice first.

We are always happy to see or speak our patients but are also happy if we can make sure that you see or speak to the right person or service as soon as possible to address your health issue.

Sometimes this is not the GP.

Consider self-referral

Many conditions can be treated without the need to see your GP.

In Islington, you are able to refer yourself to a number of services including physiotherapy, podiatry (foot care), urgent eye problems, antenatal care, psychology and mental health services. Visit our Health Zone or take a look at services that you can self-refer without the need to see a GP.

Consider talking to your community pharmacist

Our practice is fortunate to have many high-quality community pharmacies in close proximity staffed by expert pharmacists. Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Urgent Appointment

A clinician will triage all urgent eConsult forms and calls, and we will offer you an urgent appointment if needed.

We will get back to you the same day if you submit your form before 5pm Monday to Friday and usually within a few hours of receiving the form. 

Ways to book

  1. Request an urgent appointment online before 5pm Monday to Friday.
  2. If you are unable to use our online service, please call us on 020 7226 6363 and a member of our team will complete an online form for you.

Book a Routine Appointment

We will respond to all the non-urgent requests before the end of the next working day.

We will always try to ensure that you see the doctor, nurse or pharmacist of your choice. This is not always possible, particularly if the appointment is urgent.

Ways to book

  1. Avoid waiting on the telephone by Requesting an appointment online before 5pm Monday to Friday.
  2. If you are unable to use our online service, please call us on 020 7226 6363 and a member of our team will complete an online form for you.

Telephone and Video Consultations

We offer telephone and Video consultations with a doctor, nurse or pharmacist.

Sickness Certificates (Fit Notes)

Travel Vaccinations

Home Visits

If you are housebound or are too unwell to attend the practice, a home visit can be arranged if clinically appropriate. It may be one of our GPs that visits or a member of the local rapid response home visiting team of doctors, nurses and paramedics. If not urgent, the visit may be scheduled for another day’. We are only able to visit patients who live in our practice catchment area.

Ways to book

  1. Request an appointment online
  2. If you are unable to use our online service, please call us on 020 7226 6363 and a member of our team will complete an online form for you.

Contact a Dentist instead

As a medical practice, we are not trained or qualified to treat tooth or gum problems.

If you have a tooth or gum problem, please contact your dentist and not the GP surgery.

Find a Dentist

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Cancel an appointment online
  2. If you are unable to use our online service, please call us on 020 7226 6363 and a member of our team will complete an online form for you.
  3. Cancel through the NHS App

Out of Hours

Enhanced Access

We offer some bookable GP and Nurse extended access appointments in the practice and over the telephone every weekday from 7:30am.

Evening (up to 8pm), weekend and bank holiday GP, pharmacist and nurse appointments are available in local healthcare centres that we are partnered with in Islington.

Ways to Book:

  1. Requesting an appointment online
  2. If you are unable to use our online service, please call us on 020 7226 6363 and a member of our team will complete an online form for you.

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy